Your employer, supported by your training provider, will arrange your training as you develop your skills in the workplace. You must spend at least 20% of your normal working hours (6 hours per week) on off-the-job training.

The training and support given will vary between employers and training providers but could include: knowledge and practical training in a training centre or online; collection of evidence; and support with English and Maths.

Your training provider will carry out assessments and monitor your progress throughout your training, but none of this will go towards your final grade.

Your employer will confirm that you are ready to take the End-point Assessment and complete a Declaration and Consent form, which also needs signing by yourself and the training provider.

Your training provider will submit copies of your English and Maths certificates to Autoexel. Autoexel will check that they meet the requirements and approve you for the End-point Assessment.

This marks the end of your training and the beginning of your End-point Assessment.

There is one Knowledge Test, with a maximum time limit of 30 minutes and consisting of two sections:

• Section 1 consists of 4 mandatory questions with 1 mark awarded for each correctly answered question.
• Section 2 consists of 16 questions with 1 mark awarded for each correctly answered question.

To achieve an overall Pass you must correctly answer 3 of the 4 questions in Section 1 and achieve an overall score of 70%.

Autoexel have practice tests available which can be completed at any time and on completion of any of the tests you can download a Coaching Report, which shows your score for each topic.

There is one task, which last 4.5 hours. You will be given written and verbal instructions and you will be required to:

• Assess a damaged vehicle and carry out data capture
• Upload information into estimating software
• Conclude your damage assessment and give the results to your assessor.

During the assessment your assessor will ask you questions to confirm your knowledge, skills and behaviours and help determine your final grade.

You can achieve a Fail, Pass, Merit or Distinction.

You will receive your results of the Knowledge Tests at the end of the test and the results of the Observation with Questioning will be emailed to you within 21 days.

When both assessment methods have completed you will receive an overall grade, which will be determined by collective performance in the two assessment methods:

If you feel that the assessment has not been carried out correctly then you have 31 days to submit an appeal.

Your employer will need to agree that a retake is an appropriate course of action and you should receive a supportive action plan to prepare for the retake.

If you fail an assessment method you will be required to re-sit the failed assessment method only.

We will apply for your certificate 31 days after you have been awarded your overall grade. Unless requested otherwise, the certificate will be delivered to your employer.