Heavy Vehicle Service and Maintenance Technician Level 3 ST0068

Your employer, supported by your training provider, will arrange your training as you develop your skills in the workplace. You must spend at least 20% of your normal working hours (6 hours per week) on off-the-job training.

The training and support given will vary between employers and training providers but could include: knowledge and practical training in a training centre or online; collection of evidence; and support with English and Maths.

Your training provider will carry out assessments and monitor your progress throughout your training, but none of this will go towards your final grade.

You will need to keep a log of progression, evidencing your development of knowledge, skills and behaviours and your annual reviews with your employer.

The log of progression will not be judged by your assessor. However, it will be used to guide the discussion and support you in demonstrating your progression.

Your employer will confirm that you are ready to take the End-point Assessment and complete a Declaration and Consent form, which also needs signing by yourself and the training provider.

Your training provider will submit your Log of Progression and copies of your English and Maths certificates to Autoexel. Autoexel will check that they meet the requirements and approve you for the End-point Assessment.

This marks the end of your training and the beginning of your End-point Assessment.

There are two Knowledge Tests – both with a time limit of 60 minutes:

• Test 1 – Engineering
  • Part I – 5 safety critical questions
  • Part II – 30 questions on vehicle systems.
• Test 2 – Wider
  • 35 questions on behaviours, health & safety, service inspection and tools & equipment.

The Knowledge Tests can be taken either at your training centre or remotely at any suitable location using a web link and camera.

Grading

• Versions 1.0, 1.1, 1.2 & 1.3
  • Test 1 Engineering – you need to achieve a minimum of 60% in Part I and 80% overall to achieve a Pass
  • Test 2 Wider – you need to achieve a minimum of 80% overall to achieve a Pass
• Versions 1.4
  • Test 1 Engineering – you need to achieve a minimum of 60% in Part I and 60% overall to achieve a Pass
  • Test 2 Wider – you need to achieve a minimum of 60% overall to achieve a Pass

Autoexel have practice tests available which can be completed at any time and on completion of any of the tests you can download a Coaching Report, which shows your score for each topic.

Your Trainer will arrange your Practical Task Observations.

You will completed five 30–60 minute tasks over one day:

1. A walk around a vehicle with the assessor and describe how to perform a safety inspection
2. Inspect, diagnose and repair a chassis fault
3. Inspect, diagnose and repair a driveline/transmission fault
4. Inspect, diagnose and repair an electrical fault
5. Inspect, diagnose and repair an engine fault

You will need to pass all five tasks to achieve an overall Pass grade, and you can achieve a Merit or Distinction by showing detailed logical diagnostic procedures in your job card write ups.

The Professional Discussion is a structured discussion between yourself, your assessor and an engineering manager from another heavy vehicle workshop.

The discussion will centre around:

• Behaviours and customer interaction
• Learning, development and continuous self assessment
• Responsibilities, maintenance and inspection schedules, and legal requirements

You can achieve a Fail, Pass or Distinction in the Professional Discussion.

You will receive your results of the Knowledge Tests at the end of the test and the results of the Practical Task Observations and Professional Discussion will be emailed to you within 21 days.

When all three assessment methods have completed you will receive an overall grade, which will be determined by collective performance in the three assessment methods:

Total score:

• 0-8 points = Fail
• 9 points = Pass overall
• 10 points = Merit overall
• 11 points = Distinction overall

If you feel that the assessment has not be carried out correctly then you have 31 days to submit an appeal.

Your employer will need to agree that a retake is an appropriate course of action and you should receive a supportive action plan to prepare for the retake:

• If you fail both the Practical Observation and the Professional Discussion the entire EPA must be retaken.
• A maximum of three retakes on each assessment is permitted (total of 4 attempts).
• You must wait a minimum of 1 month between Multiple Choice Exam retakes.
• The maximum grade awarded to a retake will be a Pass.
• If you have not achieved a Pass within six months of receiving the results the entire EPA must be retaken.

We will apply for your certificate 31 days after you have been awarded your overall grade. Unless requested otherwise, the certificate will be delivered to your employer.